FAQ

Last updated: May 25, 2025

We get a lot of great questions (and a few weird ones). Here are the ones we hear most often—answered simply and honestly.

❓ “Can you print this file I found online?”

Probably! If it’s an STL, OBJ, or STEP file, we’re off to a good start. Just upload it through our order form or email it to us. If it’s super rough or needs fixing, we’ll let you know before we do anything.

📏 “How accurate are your prints?”

Pretty accurate! Most of our FDM prints have a tolerance of about ±0.2mm, and resin prints are even tighter. If you’re doing something that needs a super-precise fit, tell us ahead of time so we can plan accordingly.

🧵 “What materials do you use?”

We print in a variety of materials based on what your project needs:

  • PLA (affordable and reliable)
  • PETG (strong and flexible)
  • ABS (heat resistant)
  • Resin (for smooth, detailed prints)
  • Nylon, TPU, carbon-fiber composites, and more available by request

Not sure what to pick? Just tell us what the part needs to do—we’ll recommend the best option.

🎨 “Can you print in multiple colors?”

Yes! We use a multi-material system that allows up to 4 colors in one print. It’s awesome for logos, characters, and anything with detail. If your model isn’t set up for color, we can help separate it for a small design fee.

⏱️ “How long does it take?”

  • Standard orders: 3–5 business days
  • Rush jobs: 24–48 hours (with an added fee)
    Shipping time is separate and depends on the carrier you choose at checkout.

💳 “Do you take PayPal/Venmo/Cards?”

We accept major credit and debit cards, PayPal, and sometimes Venmo if you message us. Payment is required up front to lock in your print time.

🔄 “What if my print breaks or looks weird?”

We don’t let bad prints leave the shop—but if something gets damaged in shipping or you received something that’s way off from what we discussed, contact us within 24hrs. We’ll review it and either reprint or refund the affected item depending on the situation.

🧰 “Can you help fix or design a part?”

Yep! We offer basic file repair and cleanup, plus full-on design help starting at $100. If you have an idea sketched on paper or need a part recreated, we can usually make it happen.

📦 “Do you offer bulk printing?”

Yes, and we give volume discounts for 10+ units or regular orders. Whether you’re a maker, engineer, or small business, we can handle batches and production runs without losing quality.

❓ Still Have a Question?

We’re always happy to help.
📧 Email us at lucianomichael@ampo3d.com
📍 Based in Palm Coast, Florida
📸 Follow us on Instagram, Facebook, Tiktok @ampo3d for behind-the-scenes prints.

Thanks for supporting a small print shop. We really do appreciate every single order.